Key Account Manager Indonesia

LLUCH ESSENCE, S.L.U. is a family company dedicated to the commercialization and distribution of essential oils and aromatic chemicals. LLUCH ESSENCE has been supplying the food and perfumery industry for more than 70 years, acting as agent and distributor of market leading products both nationally and internationally.The headquarters of our company are located in El Prat de Llobregat (Barcelona) and has large facilities with more than 19,000 m2 distributed in offices, laboratory and warehouse. We also have Affiliates in Colombia, Mexico & Singapour, and two HUBS in India and China.We have a global presence in the 5 continents. We have a portfolio of more than 4,000 references that we supply to more than 750 customers.Would you like to join the Commercial team in the regional area of AAA (Asia & Africa & Australia) to continue developing as a professional and be part of Lluch's growth process?Reporting to the Regional Business Director AAA will have to develop the business within the designated area in terms of sales revenue, profit margin, relationship with customers, reputation of the company aligned with global objectives of Lluch Essence.FUNCTIONSDevelop and maintain strong relationships with key clients who bring in the most revenue for the company.Play a key role in attracting new customers and be responsible for their effective on-boarding.Focus on growth in alternative segments where the company may not be present.Address and resolve customer complaints.Act as the main point of contact between customers and internal teams.Oversee customer service assigned to each customer.Communicate and collaborate with marketing, sales, purchasing, technical and logistics departments to ensure that customer needs are met.Reporting on account performance, targets and forecasts for the relevant area.Develop a thorough understanding of customer needs and requirements and prepare customised solutions.Negotiate contracts with clients and meet deadlines set for the achievement of each client's long-term objectives.Comply with both general and position-specific policies and procedures, as well as ensure the completion of all tasks within scope to facilitate the achievement of the company's objectives.EDUCATIONHigher education in Chemistry, Business Administration, International Business or similar.SPECIFIC KNOWLEDGEExperience in Commercial/Business Development/Sales area.Min 3–5-year sector experience in Fragrance/Flavor/ Aroma Chemicals/Essential Oils/ Animal Feed Ingredients.We value sector experience in Fragrance/Flavor/Aroma Chemicals/Essential Oils/ Animal Feed/ Ingredients positively.Knowledge of SAP would be an asset.LANGUAGESLocal Language: Native or FluentEnglish: Native or AdvancedFrench/Spanish valued positively.SKILLSAbility to negotiate and close deals. (instead of result oriented)Ability to maintain excellent team work with regional and global team mates.Ability to pursue full responsibility in remote working conditionsEXPERIENCE3-5 year of experience in Commercial/Business Development/Sales areaOTHERAbility to travel locally and internationally according to the business needs.Lluch Essence is driven by diversity, equity and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. The more integration there is, the better our work will be. The next step is yours. Apply to apply and join a growing multidisciplinary team.We are waiting for you!People & Culture dpt. at Lluch Essence