Key Account Manager Sustainability

About The RoleThe Key Account Sustainability Manager is the first point of contact on all sustainability topics for selected Key Accounts. This role takes the lead for strategic and operational relationships with the sustainability teams of selected Key Accounts. You will be a part of the Key Account Sustainability Team (which sits within the Customer Solutions Team) and report to the Head of Key Accounts Sustainability.This role offers an exciting opportunity to help build upon BC's customer experience ambition through the development of impact-led initiatives that make a difference on the ground and play a role in shaping the global chocolate supply chain.Key ResponsibilitiesManage strategic and operational sustainability relationships with selected Key AccountsConvert Key Account conventional volumes to sustainableWork in close collaboration with the Key Account Sustainability Director and the Customer Solutions Team to ensure alignment with BC’s sustainability offering and pricing strategy, enabling the sign-off of customer negotiations and contractingDevelop end-to-end sustainability strategies and programs to jointly tackle the largest sustainability issues in Cocoa and Chocolate (human rights, forest conservation, poverty, and net zero)Collaborate with the Customer Offer team to design and develop customer programs based on complex briefsPosition BC as the leader in sustainabilityLead representative & subject matter expert for Forever Chocolate strategy/progress to some of BC’s largest customersAbout YouMaster degree in a relevant field such as agronomy, development economics, environmental science, sustainability or relatedAt least 8 years experience in customer-facing or multi-stakeholder roles at the global level in large corporations (including at least 3-5 years of experience in agribusiness and smallholder sustainability program management, ideally cocoa)Fluent in English (written, spoken). French, German, Spanish or Portuguese is a plusTravel requirements: Availability and willingness to travel globally up to 30% of the timeBroad and deep understanding of major cocoa & chocolate industry sustainability issues i.e. human rights, deforestation, poverty, carbon / SBTi, traceability, and regenerative agricultureExperienced cross-functional professional tasked with complex briefs, challenging timelines, and ambiguous and multi-stakeholder environmentsStrong commercial acumen to be able to drive engagement with customers and customer key stakeholdersAt Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.