Job Description

DescriptionThe Key Holder is a key employee in maintaining good customer service. A Key Holder is responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing and keeping the store neat, clean and organized. They support the operation of a profitable business through successful floor supervision and are capable of opening and closing shop responsibilities. This role reports to the Store Manager.RequirementsCustomer Service:Ability to clientele and understand the customers' needsCapable of driving business by reatcing to customers' needs and wantsAlways acts in the best ineterest of the customerStrong sense of product knowledge and able to suggestively sell Ability to think creatively in business and seek sales opportunitiesAbility to effectively communicate with store managerProvides constructive feedback to the shop managementResponds well to feedback from management and follows directivesAble to identify a problem and properly report itArrives on time and is floor readyParticipates in store meetings and management meetingsAssists in tagging new merchandiseRestocking what has been soldProfessional phone presence when calling clientsMaintains a visually enticing store that is neat, clean, and organizedResponds promptly to emails from management while workingTakes assigned Lessons and quizzesAble to receive and process transfer orders and RTV’sAble to open and close a storeUnderstanding of surrounding retail competitionAbides by Clare V. policies and proceduresPrioritizes workload to maximize efficiency and minimize the impact on customer experienceSeek creative solutions to challengesMaintains a healthy work environmentQualifications / SkillsHigh School diploma or equivalent combination of education and sufficient work experience1+ years retail experience Strong verbal and written skillsAbility to communicate effectivelyStrong eye for fashionAbility to perform effective selling techniques to achieve sale and repeat businessBasic computer skillsPhysical requirements: lift /carry/move 40 lbs. minimum including fixtures and productAbility to work a flexible schedule including holidays and weekendsAbility to open and close a storeAble to travel to other stores within the market/regionPart Time Positions Benefits OfferedPaid sick time to help you recover401(k) with company match to help you build a strong financial futureQuarterly Gratis for product purchasesEmployee discounts

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