Kids Club Supervisor

Company DescriptionRixos Premium Qetaifan Island NorthRixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Meryal Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.Job DescriptionKids Club SupervisorThe Kids Club Supervisor is responsible for overseeing the daily operations of the kids’ club, ensuring a safe, engaging, and fun environment for children. This role involves supervising the team, planning activities, maintaining safety protocols, and providing excellent customer service to parents and guardians.Oversee and manage Kids Club Attendants, including scheduling, training, and performance monitoring.Ensure all Kids Club Attendants adhere to safety guidelines and child care protocols.Maintain a positive, engaging, and inclusive atmosphere for children.Plan, organize, and lead age-appropriate activities, games, and educational experiences.Encourage creativity, teamwork, and social development among children.Ensure all activities align with company policies and safety regulations.Respond appropriately to emergencies, injuries, or behavioral incidents.Maintain accurate records of attendance, incidents, and health concerns.Greet parents and children, ensuring a welcoming and friendly environment.Communicate effectively with parents regarding their child's experience and progress.Address and resolve any parent complaints or concerns in a professional manner.Manage inventory of toys, supplies, and snacks, reporting any shortages.QualificationsAssociate’s or Bachelor’s degree in Child Development, Education, or a related field preferred.Previous experience in a similar role in a five-star hotel or resort operations.Strong leadership and team management abilities.Excellent communication and interpersonal skills.Ability to handle emergency situations calmly and effectively.Creativity in planning activities that engage children.Patience, enthusiasm, and a passion for working with children.