Food & Beverage Assistant

We are currently recruiting for a Full-Time Food & Beverages Assistant to join our growing team here at Kilkea Castle. Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience. We are Great Place To Work 2024 certified and Georgina Campbells Four Star Hotel of the Year 2024.

Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests. Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home. Job TitleFood & Beverages AssistantReporting ToF&B Supervisor and F&B Assistant ManagerJob DescriptionThe successful candidate will be responsible for supporting the smooth operation of the hotels F&B services.

The role involves working closely with the kitchen and bar staff to ensure timely and accurate service, managing guest requests, and ensuring that guests have a pleasant experience. Key ResponsibilitiesCheck station assigned prior to opening, for cleanliness of tables and chairs, proper setup of salt and pepper, clean cutlery and glasswareHave necessary equipment to work with: tray, pen, service cloth etc. Do all necessary opening and closing preparation, as per the operating scheduleBe aware of daily specials i. e. soups and drinks.

Be knowledgeable of all menu items, their garnish, contents and preparation methodsBe prepared to answer any guest questions about the menu in a direct, concise way. Remain on your station, unless serving a guest. Setting up of assigned tables, retrieving and serving alcoholic, non-alcoholic beverages and food orders to guest tablesAdhere to strict Health & Safety standards to ensure well-being of guests and other team members. Maintain cleanliness and good condition of the work areas and equipmentTo carry out cash handling procedures in accordance with Company Policy.

Skills/RequirementsPrevious experience in a similar role requiredStrong organisational and multitasking skills with ability to work well under pressureBe a team player but also be able to work on your own initiative to complete tasks up to our standard procedureGood attention to detail and communication skillsA passion for customer serviceMaintain a professional appearance at all times. Be able to demonstrate an efficient and courteous approach to guests, be great a communicator and have a friendly manner. Mid week availability requiredMinimum 12 months work permit required.

BenefitsDiscounts across entire resortCompetitive hourly rateMeals while on dutyEmployee recognitionBike to Work schemeEmployee Assistance ProgrammeContinuous training and developmentUniform provided*Gratuities*to relevant positionsKilkea Castle is an equal opportunities employer