Laboratory Operations Manager (Geochemistry)

Company DescriptionSGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability. Job DescriptionThe Laboratory Operations Manager is responsible for overseeing the full operations, strategy, and performance of the Geochemistry and Non-Energy laboratories in Saudi Arabia. This includes managing day-to-day operations, ensuring compliance with Quality, Health, Safety, and Environmental (QHSE) standards, and meeting financial and client service targets.Key ResponsibilitiesLead and manage laboratory operations to achieve production, quality, and turnaround goals.Ensure strict adherence to QHSE policies, ISO 17025 standards, and local environmental regulations.Oversee full P&L management, budgeting, and financial performance of the laboratory.Maintain strong client relationships and ensure high levels of customer satisfaction.Monitor lab performance, staffing, and resource allocation for maximum efficiency.Provide technical leadership, support RFQ/RFP processes, and drive continuous improvement.Lead and support laboratory managers, including training, succession planning, and performance reviews.Ensure all sites comply with corporate policies, safety protocols, and operational standards.QualificationsEducationUniversity degree in a Science related program with a strong preference in Geochemistry or a related field is requiredProficiency in various types of computer software (Word, Excel, PowerPoint, Outlook, CCLAS)ExperienceMinimum of 10 years’ overall experience in a mineral’s laboratory environment with 5 years being in a supervisory roleExpert working knowledge of the mining and minerals industryCompetenciesStrong leadership and management skills with a demonstrated ability to lead and manage peopleSuperior organizational, communication and interpersonal skills are essentialMust be creative, innovative, and team-focusedExcellent customer service, client support, and business service consulting skillsPossess excellent verbal and written communication skillsProven ability to manage and coordinate multiple projects in a fast-paced, highly professionalEnvironmentAbility to work well with others & independentlyProven time management skills and a strong attention to detailMust have ability to make strong business decisions