Lead - Technical Service Engineer

Company DescriptionFounded in 2002, Valser Group is a global leader in providing and servicing advanced solutions for valves, actuators, and control systems. With specialized divisions in Marine & Defence, Power & Energy, and emerging technologies, Valser Group drives innovation to tackle industry challenges. Our solutions deliver enhanced efficiency, sustainability, and operational excellence across sectors like Oil & Gas, HVAC, and Power Generation. Supported by decades of expertise, Valser is committed to maintaining global standards and long-term partnerships through cutting-edge products and end-to-end support. Our subsidiaries specialize in valve automation, diagnostics, and energy system services to meet diverse client needs.Role DescriptionThis is a contract, on-site role for a Lead - Technical Service Engineer located in Pengerang. The Lead will oversee technical support and service operations, including diagnosing, troubleshooting, and resolving technical issues related to Valser products. Responsibilities include providing guidance to the technical team, managing on-site repairs, collaborating with clients to ensure satisfaction, and maintaining compliance with industry standards. The role requires efficient resource management, ensuring timely and effective delivery of services while maintaining a high standard of quality and technical precision.QualificationsProficiency in Technical Services and Technical SupportStrong Analytical Skills for problem-solving and diagnosing complex systemsExpertise in Troubleshooting issues with valves, actuators, and control systemsExcellent Communication skills to collaborate with clients and teamsAbility to lead and manage service teams effectivelyKnowledge in energy systems, HVAC, or related technology is an advantageBachelor’s degree in Mechanical Engineering or a related technical fieldWillingness to work on-site in Pengerang