Lease Administrator (UK Hours)

Position OverviewThe Lease Administrator will work closely with our clients to help support across all lease management areas. The tasks will cover abstraction, system updates and liaising with landlords. The Lease Admin will work on various projects as they arise, providing the chance to learn new systems, processes and procedures. The below responsibilities are not an exhaustive list, and each one could contain more sub-tasks.We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in our Cape Town office. Please note that this position will be supporting the UK region and therefore, working UK hours (10:00 - 18:30 SA time and until 19:30 during daylight saving)ResponsibilitiesThis position will assist in administering all levels of Lease Administration and special projects as needed by management.Act as the central point for administering all client requests receivedAssist with abstraction of key data points from leases.Assist with creating leasing data in relevant system(s), whilst also running business processes (indexation to uplift rent, show clients commitments to landlords etc).Assist with client reporting e.g. scheduling key events reporting and discussing with clients in detail.Acting on behalf of our clients to liaise with Landlords, requesting copies of invoices to reconcile against what they should be paying according to their lease and challenging where necessary.Support with system administration activities including user maintenance, updating configuration, customising the system etc.Support with running IFRS16 calculation in the system (post lease update activity).Service charge reconciliation.Uploading sales data and calculating turnover rent (for Retail clients).Understanding clients’ portfolios to be the main contact point for internal and external lease related enquiries.Assisting with sub-leasing portfolio to cover activities such as, raising tenant invoices, posting receipts and providing aging reports.RequirementsMust be able to work during UK hours and South African public holidays (you will receive take UK bank holidays instead of SA bank holidays).2 - 4 years’ experience as a Lease Administrator with focus on Occupiers in the commercial sectorIntermediate/Advanced Excel SkillsAbility to communicate effectively with clients, peers, and management through written and/or verbal communication.Ability to work independently.Ability to work under deadlines.Good organisational skills and the ability to manage priorities.A high degree of dependability, motivation and flexibility.Nice To HavePrevious experience working with UK leases and lease terminology advantageous.Experience using MRI Software applications.Intermediate / Advanced Excel SkillsLegal background.Understanding of Property & Lease Management processes & principles.Comfortable with System Administration tasks (non-technical).Knowledge of Turnover Rent and / or IFRS16.Previous experience in client-facing roles.We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group  Have confidence in your health with our offered Medical Aid Scheme.   Invest in our competitive Personal Pension plan and help set you up for your future.  Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).   Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose! Further your professional development with our Tuition Reimbursement Schemes   Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!   MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.  Amazing growth takes amazing employees. Are you up to the challenge? We know the  confidence gap and  imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.About UsFrom the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.Amazing growth requires amazing employees. Are you up to the challenge?  We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!  MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!