Legal Administrator Team Lead (Ref: CCVC)

Join Our Team as a CCVC Team Lead at KPMG Jamaica Extended Support Services (JESS) Location: Kingston, JamaicaJob Level: Team Lead About UsKPMG Jamaica Extended Support Services (JESS) partners with KPMG U.S. to deliver exceptional back-office support. Our Client Contracting Value Center (CCVC) team is expanding, and we’re looking for a dynamic Team Lead to join us in driving operational excellence and innovation.The RoleAs a CCVC Team Lead, you will supervise a team of professionals supporting contract lifecycle management processes. You’ll ensure quality, efficiency, and compliance while leveraging AI tools to optimize workflows. This is an exciting opportunity to lead, innovate, and make an impact in a fast-paced, global environment.Key ResponsibilitiesOversee contract language analysis and ensure adherence to standard operating procedures.Review team deliverables for accuracy and quality.Assign tasks, prepare performance reports, and manage administrative processes.Train and upskill team members; lead best practice sessions for process improvement.Drive innovation by integrating AI tools and providing feedback on platform enhancements.Act as the first point of escalation to maintain high client satisfaction.Collaborate with stakeholders and attend client meetings as needed.What We’re Looking ForEducation & ExperienceBachelor’s degree in Business Administration or related field.5+ years progressive experience in a professional services/business environment.2+ years managing direct reports.2+ years in contract management, legal operations, or AI-enabled process optimization.Technical ExpertiseStrong knowledge of contract analytics and compliance.Familiarity with AI tools and prompt optimization (preferred).Proficiency in data analysis and reporting.Core CompetenciesClear and confident communication.Attention to detail and quality-driven mindset.Leadership and people management skills.Customer service orientation and stakeholder management.Problem-solving and process improvement capabilities. Why Join Us?Be part of a global network with opportunities for growth and development.Work in a collaborative, innovative environment leveraging cutting-edge technology.Competitive compensation and benefits package. Special ConditionsExpected to work in a fast pace team environment.Hybrid work model, allowing flexibility between working from home in Jamaica and being in the office. You will be required to spend a minimum of five days each month in the office, though this number may increase depending on business needs. Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to access data or perform activities.May be required to work extended hours periodically or on public holidays.Ready to lead and innovate? Apply today and help us shape the future of contract management at KPMG JESS.APPLY NOW! We thank all interested applicants however, only shortlisted candidates will be contacted.Learn more about K-JESS here: K-JESS Homepage© 2025 KPMG Jamaica Extended Support Services Limited, a company incorporated in Jamaica and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.