Junior IT Engineer

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www. lenovo. com, and read about the latest news via our StoryHub. Summary - Assist in maintaining corporate IT infrastructure and end-user systems while performing basic operational tasks under engineers' guidance.

This role provides structured training and serves as an ideal entry point into IT for candidates with minimal experience. Additionally, this role involves assisting support database operations focusing on PostgreSQL and Milvus vector database, including performance monitoring, backup/restore, and database-specific tasks to improve service quality and stability.

Core Responsibilities Desktop SupportTroubleshoot hardware/software issues for employee devices (PCs/printers/video conferencing)Deploy OS and office software (Windows/macOS/Office)Manage user accounts and permissions (basic AD operations) System MonitoringPerform basic status checks for servers/network devices (CPU/memory/disk)Document monitoring alerts and escalate anomaliesMaintain IT asset inventory (devices/IPs/software licenses) Operational AssistanceSupport engineers in patch deployment and backup operationsOrganize technical documentation and knowledge base (SOPs/FAQs)Manage IT consumables stock (cables/adapters/accessories) Database Operations Support (PostgreSQL / Milvus)Assist with daily maintenance and performance monitoring of PostgreSQL and Milvus databases, collecting and analyzing health metricsSupport basic backup and recovery operations of PostgreSQL and Milvus databasesParticipate in the compilation of database technical documents and Knowledge Base(SOPs)Qualifications Experience Bachelor's degree or higher in Computer Science/Electronics Proficient in basic Windows troubleshooting (BSOD/network connectivity/driver installation) Understanding of TCP/IP fundamentals (IP/subnet/DNS) Ability to interpret English technical interfaces (system prompts/error codes) Basic knowledge of PostgreSQL and Milvus database concepts, able to understand simple SQL commands and vector database basics Familiarity with database backup, restore, and basic monitoring toolsPreferred Qualifications Hands-on PC hardware assembly experience CompTIA A+ or ITIL V4 Foundation certification Basic scripting skills (Batch/PowerShell) Proactive service mindset Internship or practical experience related to PostgreSQL and Milvus operations preferred Basic PostgreSQL database or vector database certification is a plus (e.

g. , PostgreSQL PGCA) Candidates with Chinese language proficiency are preferred. Note : Fresh Graduates Considered#NOVAWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.