Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Staples. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Collections Analyst (Remote)Any,USAStaples is business to business.
You’re what binds us together. Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth. What You’ll Be DoingThe Analyst is responsible for managing and collecting all the outstanding accounts receivables for a portfolio of customers.
Work with Staples Customers to build effective relationships that will result in the ability to collect, reconcile, and rationalize past dues. The focus will be on larger spend, special handling and complex accounts. Collect cash for open Accounts ReceivableFollow up on a regular basis with the customer until a payment resolution is received. Escalate to the Team Lead if/when problems or concerns arise. Ability to research Accounts Receivable issues and reconcile payment remittances. Minimize bad debt write-offs and maximize cash receipts while being sensitive to internal and external customers.
Adhere to collection strategies and completion of tasks to include and not limited to on account cash, escalations, credit review, etc. within expected SLA. Independently summarize and present findings from account reconciliations to customer and internal Staples Teams, including Sales Rep, Director and AVP, Customer Setup and Contract Gateway Teams.
What You Bring To The TableExcellent written skills and verbal skillsTime management and strong organizational skillsStrong presentation skills such as PP, Agendas, Note takingAbility to coordinate with other internal departmentsStrong analytical skillsAbility to assess a problem and promptly resolve or escalate accordinglyBroad ERP Experience in large systems (Oracle, SAP etc. )Intermediate and higher skills in ExcelQualificationsWhat’s needed- Basic Qualifications: 3+ years’ experience in B2B Credit and CollectionsWhat’s Needed- Preferred QualificationsAssociates or Bachelor’s Degree in Business Management or FinanceUse of Collection Software (Webcollect, Getpaid etc.
)Understanding of Accounting PrinciplesUnderstanding of Credit Management processesProficiency in Microsoft suite and O365Familiarity with different methods of billing and invoicing customersWe Offer Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits Job Ref: 998If you have questions about this posting, please contact support@lensa. com
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