What's The RoleTo develop strong relationships with C&W client base, ranging from Government Ministries, Departments, Authorities, and Enterprises through the consultative selling of C&W Business Solutions and the development of opportunities in the IT technology space in conjunction with the IT Outsource (ITO) teamTo meet and exceed set revenue targets through selling new and existing products and services. To maintain regular contact with assigned customers What You'll DoMeet and exceed set revenue targets through selling new and existing products and services. Maintain regular contact with assigned client base.
Provide a consultative sales service to key stakeholders defining customer requirements and matching their needs. Develop and maintain account development plans for the assigned portfolio. Develop a current year sales plan for attaining revenue targets and customer satisfaction ratings for assigned portfolio. Generate awareness of new technologies and service offerings in the C&W and ITO product suites. Ability to consultatively engage with client and design complete solutions leveraging multiple products/technologies. Drive growth in revenues across account base and prospecting non C&W/ITO clients while retaining existing customers.
Provide enhanced support where required to supplement the dedicated Government care team. Coordinate and prepare responses for Government tenders/bids. Own the relationship and responsibilities of C&W to the customer on most levels. Performs any other duties ancillary to or related to the foregoing. Information Security ResponsibilityKnow the Corporate Information Security Policies, adhering, becoming aware and understanding of each of them. Maintain the confidentiality and protection of the information that he/she manages and knows in the performance of his/her responsibilities specific to his role.
Make good use of the information assets provided for development in the fulfilment of the activities of their role. Report any risk of the information security, event or situation related to information of the company or its customers. Report any breach of the information security policy, event or situation related to leakage or unauthorized modification of information of the company or its customers. Participate in training and awareness regarding information security. Use software licensed, approved and authorized by C&W. Comply with laws and regulations that regulate intellectual property aspects.
Comply with laws and regulations that regulate aspects of personal data protection. Not transport confidential information of C&W or its Clients in any medium, without proper authorizations and protections. Classify the information and label it in a way that easily identifies the applicable asset to determine the appropriate level of management and protection for that asset and is kept up to date and at the appropriate level:
High sensitivity and confidentialityKnowledge, Experience & QualificationsDegree in Management/Marketing/Sales or equivalent combination of qualifications and experiencMinimum 7 years B2B direct sales (preferably Government & Enterprise sectors) with proven track record of delivering on targets and objectives. Solid understanding of managerial accounting and budgetary analysis. In depth knowledge of functions and operations of the Telecommunications industry and or IT services industry. Comprehensive knowledge of the mobile and Data services solution as well as experience with IT services offerings cloud IaaS/DraaS and networking solutions would be advantageous. Strong knowledge of CRM and contact management systems, e. g. Salesforce.
com and the ability to accurate manage forecasts/pipeline reportsAbility to work well under pressure in a fast pace, goal, and team-oriented environment. Excellent communication, interpersonal, negotiation and presentation skills Self-starter, with ability to obtain support from colleagues where necessary to meet goals. Adapt to challenges that clients may present and pivot offerings accordingly to succeed. Computer literate with email, Internet, word processing and MS Office. Willingness to expand knowledge and learnings to be able to position more complex IT solutions. Decision making and problem-solving skills. Strong Team player with ability to perform independently without supervision.
Socially active within the local business community. Must know and comply with the company’s rules and regulations. Sound understanding of the FLOW Business. Must be willing to work outside of office hours when required. Living the FLOW principles
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