Local Support Agent (FG III) - Brussels

About the JobThe European Parliament‘s Directorate-General for Finance is seeking expressions of interest from candidates with a view to filling several Local Support Agent, based in Brussels, to work as a Contract Agent FG III within its The Information Technology and e-Portal UnitThe Information Technology and e-Portal Unit of DG FINS is ensuring the proper functioning of the IT infrastructure and logistics for DG FINS and the e-Portal for Members’ financial and social entitlements. The successful candidate will be responsible for several tasks.Job DescriptionThe selected candidates will contribute to:Incident and tasks registration and solvingUser support in IT equipment and softwareMaintenance of computers, servers, IT InfrastructureRelations with internal suppliers and providersInventory of IT equipmentTroubleshooting Windows, Office, Active Directory managementNetwork troubleshooting,VoIP telephonyApplication supportLogisticsRequirements: Bachelor degree in IT or equivalent qualification;Proven experience in system administration and/or IT networks;ITIL certification or any other relevant certification in the field, will be considered an advantage;Good knowledge of English and French. Knowledge of any other EU language will be considered as an advantage;Very good communication and documentation skills;Quick on comprehension;Client oriented.How to express your interest?Register a spontaneous application on our job board Apply4EP. You can access it by clicking on the Apply button or by following this link: Apply here via Apply4EPIn addition to this, please send us a message with your expression of interest to our mailbox: DGFINS.Job.Opportunities@europarl.europa.eu, indicating in the job title: Expression of Interest LSA FG III - BrusselsFor any questions, feel free to contact the recruiter: Catalina Ghitcu Disclaimer: The services will contact you only if your profile corresponds to the requirements of the job. Submitting your expression of interest is not a guarantee that you will be invited for an interview on behalf of the European Parliament. Inclusion of your name in the database or passing an interview and/or a selection test is not a guarantee that you will be offered a secondment. If a contract becomes available, the recruiting services will consult the database and issue invitations to those candidates whose profiles most closely match the requirements of the post in question. If it emerges that the information they have provided is incorrect, candidates will be excluded from the procedure and their names will be removed from the database.