Location Manager

The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.Core Responsibilities & Duties:Focus on relationship with client in order to gain 100% of appliance delivery businessFocus on Independent Contractor Partnerships (Profitability & Compliance)Achieve goals set forth by the client Develop and hold your staff accountable (if applicable)Continuously recruit and retain Independent ContractorsManage claims and their processes (with FOC assistance)P&L Management (Controllables)Delivery Expense (Minimums / effective routing, support expense)Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)Warehouse Expense (Contracted Labor, Inventory variances)Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)Achieve Location Margin goalsRental car vs mileage reimbursementCommunicate effectively with the DIA, DIM and client staffLead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)Showroom visits as needed in order to build/maintain relationship with clientMaintain tote inventory and hold BP’s accountable (trade stock)Enforce and adhere to company policies and procedures.Responsible for loadout / warehouse oversight of QC with getting teams off dockActively route monitor teams from the road (see SOP for details)Travel must be pre-approved by the Area Manager and submitted through Jack Annett. Expenses must be within budget.Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)Hold BP meetings as needed to review claims, settlements, compliance, etc.Participate in Client and internal conference callsProvide Weekly updates on your locations. Weekly recap should include:Your schedule for the weekSummarized update of location(s)Standup recapRide behind recapAging invoices update (if applicable)Other duties as assignedQualifications:Proven leaderEffective communication skillsProven resultsOrganizedCollege degree or equivalent experience