Loss Prevention Officer

Job DescriptionAt Villa Nautica, ensuring the safety and wellbeing of our colleagues, guests, and visitors is an integral part of our operations. As a security officer, your attentiveness, efficiency, and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination. Reporting to the Manager of Loss Prevention, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, friendly, and engaging service.Ensure the overall safety and security of the hotel guests, colleagues, and hotel premises.Act as a member of the Emergency Response Team, responding in cases of fire, accidents, safety concerns, and calls for medical assistance.Ensure that any violations of the law or hotel policy are investigated and reported.Respond to all emergency situations and provide first aid and CPR as required.Correct and report any fire hazards or health and safety hazards.Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations.Conduct regular floor patrols and crowd control.Conduct departmental key control audits and maintain key control records.Follow all safety policies.QualificationsMinimum 1-year experience in a security role is required.With excellent communication skills in the English languageComputer literacy in Microsoft Windows applications is required.Certification in CPR First Aid would be an advantage.Strong interpersonal and problem-solving abilities.Highly responsible and reliable.Ability to work well under pressure in a fast-paced environment.Ability to work cohesively with fellow colleagues as part of a team.Additional Information