Mainframe Network Support Engineer
Posted: 3 days ago
Job Description
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.We are on the lookout for a highly talented and self-motivated Mainframe Network Support Engineer to join us on our journey in advancing the technological world through innovation and creativity.Role Summary - The Mainframe Network Support Engineer is responsible for the installation, configuration, maintenance, and troubleshooting of networking software and communication subsystems on IBM z/OS mainframe environments. This role ensures secure, reliable, and high-performance connectivity across enterprise systems and supports mission-critical operations.Key Responsibilities:Installation & Configuration- Install and configure mainframe networking components such as TCP/IP, VTAM, SNA, NetView, and Enterprise Extender (EE). - Apply maintenance updates using SMP/E, including PTFs and APARs. - Customize communication parameters and profiles to meet business needs.System Programming & Support- Provide L3-level support for mainframe networking issues including connectivity failures, performance bottlenecks, and protocol-level diagnostics. - Support integration with subsystems like CICS, IMS, DB2, and MQ. - Manage IPL considerations, traces, dumps, and log analysis.Performance & Capacity Management- Monitor and tune TCP/IP stacks, VTAM definitions, and EE connections. - Optimize session routing, buffer sizes, and bandwidth utilization. - Forecast capacity and plan for network growth or upgrades.Security & Compliance- Implement network security controls in coordination with RACF/ACF2/TSS. - Configure AT-TLS, IPSec, and encrypted sockets for secure communication. - Ensure compliance with SOX, PCI-DSS, ITGC, and internal policies.Documentation & Collaboration- Maintain detailed documentation of network configurations and resolutions. - Collaborate with infrastructure, security, and application teams. - Participate in Disaster Recovery (DR) drills and planning activities.Required Skills & Technologies:- IBM z/OS mainframe networking - TCP/IP, VTAM, SNA, EE, NetView - SMP/E, JCL, REXX, TN3270 - Monitoring tools: Omegamon, TMON - Session management: TPX, CL/Supersession - File transfer: Connect:Direct - Security: RACF, AT-TLS, IPSec - Compliance frameworks: PCI-DSS, SOXQualifications - 8+ years of experience in mainframe networking and system programming. Soft Skills:- Strong analytical and troubleshooting skills. - Clear communication with technical and business stakeholders. - Ownership mindset with 24x7 support readiness.Why Us: -We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees,Our company is extremely diverse with 165 nationalities represented.We offer the opportunity to work with colleagues across the globe.We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.We offer comprehensive benefits for all employees.We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect.Equality & Opportunity for All: -Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
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