Major Incident Manager

🚀 We're Hiring: Major Incident Manager! 🚀We are looking for a proactive and skilled Major Incident Manager to join our team in Muntinlupa, Philippines. The ideal candidate will have at least 3 years of experience in incident management and a strong ability to coordinate responses to critical incidents, ensuring minimal disruption to business operations.📍 Location: Muntinlupa, Philippines⏰ Work Mode: Flexible office & remote💼 Role: Major Incident ManagerWhat You'll Do🎯 Lead the response to major incidents and ensure swift resolution📊 Conduct post-incident reviews and implement improvements🤝 Collaborate with cross-functional teams to manage incidents effectively🔍 Monitor incident trends and develop preventive measures📅 Maintain communication with stakeholders during incidents📝 Document incident processes and maintain knowledge baseWhat We’re Looking For✅ Proven experience in incident management or IT service management✅ Strong Analytical Skills And Problem-solving Abilities✅ Excellent communication and interpersonal skills✅ Ability to work under pressure in a fast-paced environment✅ Familiarity with ITIL framework is a plusReady to take charge? 🌟 Apply now and be part of our dynamic team!