Management Assistant

AMHERST Management Assistant ll Performs routine clerical andadministrative work in the Department of Public Works administrativeoffice, which includes answering inquiries and providing customerassistance, data processing and preparing reports, and processingpayments. MAJOR DUTIES: Answers in-coming calls and routes callers orprovides information as required; Documents sewer calls (sewer callwrite-ups) and transmits information; Receives the public; Answersquestions from citizens, employees, and others; Refers inquiries toappropriate persons as necessary. Composes, types, and edits a varietyof correspondence, memoranda, and other material; Inputs data intostandard office forms; Prints work order as requested. Compiles data forvarious state and federal reports, including the annual DEPC Report, theTier II Reports for chemical inventory and wells, the Annual StatisticalReport, and the annual Consumer Confidence Report. Processes checks andcredit cards in online permitting system; Processes final waterreadings, including gathering information from attorneys, coordinatingwith water staff to obtain a reading on the account, and coordinatingwith the Collector\'s Office around information input; Makes simplepostings to accounts; Processes sewer billing. Submits insurance claimsrelated to accidents and Worker\'s Compensation. Update and post toDepartment webpage as needed; Assists with drafting, editing, updating,and posting press releases and announcements. Act as backup forDepartment administrative functions such as payroll and turnovers,including tabulating and coding payments. Performs other duties asassigned. MINIMUM QUALIFICATIONS: High School degree or equivalent plus1- 3 years of related experience; OR any equivalent combination ofrelated education and experience Working knowledge of computers andelectronic data processing; Working knowledge of modern office practicesand procedures. Some knowledge of accounting principles and practices.Skill in operation of listed tools and equipment. For more details andfull job description please see website. Skill in customer service;Ability to communicate effectively verbally and in writing