Manager: Client Engagement

Purpose Statement To deliver business and client value, and enhance client engagement though:Executing the Client Engagement strategyManaging the development and implementation of client engagement campaigns, programmes and prompts across the client engagement life cycle.Contributing subject matter insights towards the improvement of client engagement strategies.ExperienceMINIMUM:Principles of brand marketingData analysis, client profiling and segmentationCRM Systems and technologyDigital marketing and e-commerceStrategic marketing managementCampaign managementGeneral business/commerce know howPeople management principles and practicesInternal and external communication methods and practicesStakeholder management principles and practicesIDEAL:5+ years marketing experience in a large, complex and client focussed organisationProven experience in delivering and executing CRM strategies, systems and dataPrevious experience in managing a teamQualifications (Minimum)Bachelor's Degree in Marketing or Business Management Qualifications (Ideal Or Preferred)A relevant post-graduate qualification in Marketing or Business Management KnowledgeIDEAL:Capitec environment and products.SkillsProblem solving skills Decision making skills Communications Skills Management skills Computer Literacy (MS Word, MS Excel, MS Outlook) Conditions of EmploymentClear criminal and credit record