Manager, Documentation Governance & Compliance

The Manager, Documentation Governance & Compliance is responsible for establishing and maintaining a structured framework for the company’s documents, ensuring they meet international best-practice standards (ISO-aligned) for consistency, accuracy, and compliance. This role safeguards the integrity of company policies, SOPs, manuals, and records, ensuring they are up-to-date, accessible, and compliant with internal and external requirements.Document GovernanceDevelop, implement, and maintain company-wide documentation standards aligned with ISO principles.Establish and manage processes for document creation, review, approval, version control, and archival.Ensure consistency and clarity across all corporate documents, policies, and SOPs.Compliance & StandardsMonitor and ensure documents comply with relevant regulatory and legal requirements.Provide guidance to departments on maintaining documentation that aligns with compliance and audit standards.Conduct periodic internal reviews of documentation to ensure accuracy and completeness.System & Process ManagementManage the central document repository to ensure secure access and proper categorization.Identify and implement tools or systems to improve documentation efficiency and accessibility.Track and report on document compliance metrics (e.g., review cycles, expired documents, outstanding approvals).Training & Stakeholder SupportTrain and support employees on documentation best practices and compliance requirements.Work with department heads to ensure their teams’ documents meet governance standards.Act as the primary contact point for documentation governance queries.Qualifications & Requirements (Education, Experience, Skills, Knowledge, Etc)Bachelor’s degree in Business Administration, Compliance, Quality Management, or related field.Minimum 5 to 7 years of experience in document control, compliance, governance, or a similar role.Strong knowledge of ISO standards (e.g., ISO 9001) and documentation best practices, even if not pursuing certification.Familiarity with document management systems (DMS) and digital filing tools.Excellent attention to detail, organizational, and analytical skills.Strong communication and stakeholder management abilities.Ability to work independently and collaborate across multiple functions.Proactive mindset with the ability to establish new processes and drive adoption across the business.