Manager, Quality (Tobacco - Batam Placement)

QA Manager will be the first full-time employee in the Quality department. As a result, you will initially be working directly alongside manufacturing personnel to introduce work instructions, provide training and support at every level of manufacturing. Active hands-on QA Manager who will spend time in Tobacco manufacturing to ensure quality is number one.RESPONSIBLITIES:Manage and oversee quality of Manufacturing policies, procedures and guidelines to ensure product produced attain a high degree of customer satisfactionDevelop standardized production, quality and Customer service standardsIdentify potential risks before they become a problem, focussing on root cause analysis and Risk-Based AnalysisPerform Internal and External Quality Audits and compile detailed report of findingsBuild a strong team through coaching, mentoring, specific training and performance evaluationsManage Quality KPIs (Visual Quality, Physical Quality, Complaints, Infestation Pest Management, Chemical & Sensory Quality) and propose recommendations for improvementDevelop and implement QEHS Integrated management System and ensure alignment with global requirementsCollaborate with cross-functional departments related to new Product launches, Set-up quality plan and specificationsDeveloping Product Specs to adequately capture Customer Requirements and manufacturing capabilitiesLead and coordinate the Quality Compliance and harmonization in the Testing Labs and Government Departments/Authorities supporting the development and manufacture of any new ProductAble to manage a Team of Quality, Validation, Audit and Lab system supportEnsure QA teamwork in a compliant manner and in accordance with GMPs and SOPs.Read and understand Standard Operation Procedures applicable to role.Budgeting Manpower, Equipment, Spare parts, consumables optimally.Provide motivational and effective leadership for team members.Organize training of QA team & Production Teams on Key Quality Concepts in accordance with GLP and SOPsEnsure CI Lab teamwork in a compliant manner and in accordance with GLP and SOPs.Ensure reliability of QA instrumentAble to Support Product Development Team by conducting Trials, provide inputs from time to time to help freeze Product SpecsTo lead the development of the local quality strategy, to support and implement the Global strategy.To develop and implement: best practices, common platforms, sharing experience/knowledge with other functions and factories within Operations.Supervise, facilitate, and control the handling of customer/consumer complaints and Non-Conforming Products (NCP).To ensure the new products and processes qualification for new technologies, materials and equipment as per global standardsControl & Supervise Factory wide Change Management actionsREQUIREMENTS:It will be good to have someone from Cigarette Industry with basic knowledge of whole process from Seed to SmokeMust be knowledgeable at application of Statistics, Problem solving skillsMust be trained on ISO systemsMaster in Problems solving tools, understanding of key concepts of Six Sigma / 8D /FMEA processes is added advantageIs a critical thinker who proactively works to improve the Quality systems of the company through Internal Audits, participation in Process Improvement programs, and interaction with key stakeholders to obtain constructive feedbackHave Good Leadership & Experiences to Manage Team above 30–40-member crew.Understand Overall Process n Tobacco Industry, including Incoming NTM & Tobacco, Primary & Secondary Process, Primary & Secondary QA Process, CI Lab etc.Have Troubleshooting Capabilities to Solve Internal & External Issues with good Problem-solving capabilities and knowledge to drive Improvement actions, able to conduct auditsHave Capability to Manage Internal & External Stakeholders.