Manager, Sales and Operations (Catapult)

About UsCapitaLand Group ( CapitaLand ) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.Job DescriptionCATAPULT by CapitaLand is seeking a results-oriented and highly motivated Sales and Operations Manager to drive revenue growth by identifying, securing, and nurturing business opportunities within the events, hospitality or MICE sector. The ideal candidate will have a proven track record of exceeding sales targets, building lasting client relationships, and a deep understanding of the events and hospitality landscape. You will be responsible for managing the entire sales cycle, from lead generation and client consultation to contract negotiation and post-event follow-up.Key Responsibilities Revenue Generation and Business DevelopmentDevelop and execute strategic sales plans to achieve and exceed individual and team revenue targetsIdentify, research, and prospect new business opportunities, focusing on high-value corporate clients, event planners, and key decision-makersBuild a robust sales pipeline by actively pursuing leads through networking, cold outreach, and attending industry events and trade showsCraft and deliver compelling, customized sales proposals and presentations that highlight our unique offerings and value propositionNegotiate contracts and finalize agreements to secure bookings for events, group business, or other hospitality services Account and Relationship ManagementServe as the primary point of contact for clients, from the initial inquiry through the successful execution of their eventActively manage a portfolio of existing accounts to drive repeat business, up-selling, and cross-selling opportunitiesBuild and maintain strong, long-lasting relationships with clients, vendors, and industry partners to expand the company's networkEnsure a high level of customer satisfaction by addressing inquiries, resolving issues promptly, and acting as a trusted business advisor Strategy and Market IntelligenceCollaborate with the marketing team to develop and execute targeted promotional campaigns and packages to attract new businessStay up-to-date on industry trends, competitor activities, and market conditions to inform business strategy and maintain a competitive edgeProvide regular and accurate sales forecasts, activity reports, and performance data to Head of Business OperationsWork closely with operations, catering, and other internal teams to ensure seamless event execution and exceptional customer experienceQualifications And SkillsBachelor’s degree in Business, Marketing, Hospitality Management, or a related field is preferredMinimum of 3-5 years of experience in sales or business development within the events, hospitality, or hotel industryProven track record of meeting or exceeding sales targets and driving revenue growthStrong network of contacts within the [local/corporate/events] marketExcellent communication, presentation, and negotiation skillsProficiency in CRM software ( e.g., Dynamics CRM )Outstanding organizational and time-management skills with meticulous attention to detailA proactive, creative, and resilient mindset with a passion for the events and hospitality industryFlexibility to work evenings and weekends as required by event schedulesWork well under pressure, with a high degree of dependability, adaptability, and flexibilityAgile team player with the ability to work independently in a start-up-like environment, solution-orientated ( enjoys creative problem solving ) with passion and curiosity for learning, good initiative and a sense of humor!BenefitsFlexible benefits with comprehensive medical coverage for self and familyTraining and development opportunitiesSubsidised rates at Ascott serviced residences-Strong advocate of staff volunteerismWellness programmesClosing Statement:At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.