Marketing, Communications & Digital Lead

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.We are looking for a passionate and dedicated Marketing, Communications & Digital Lead, working with the new Liverpool service, you will play a vital and visible role within the team. Your work will help raise the profile of the service through a wide range of communications activity — including PR, advertising, digital content, campaigns, research, and events.Location Liverpool. We have 8 sites around Liverpool and jobs will be based in anyone of these.Hours Full Time 37.5 hours per weekFull Time Salary £27,861.26 - £32,002.35 (pro rata if part time)Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.About the RoleCreate engaging content across multiple formats — including web, internal communications, advertising, editorial, PR, and printed materials.Raise the profile of the Liverpool Service through targeted communications tailored to different stakeholders and the wider public.Develop Marketing and Communication Plans in collaboration with Commissioners, Service/Project Managers, staff, and service users — using a variety of media channels (print, social media, online, peer-led) aligned with Liverpool Service branding.Implement campaigns to increase visibility, reduce stigma, and humanise service users by showcasing positive community engagement and local impact.Produce and distribute quarterly newsletters for partners and service users.Support local authority campaigns, collaborating with commissioned marketing agencies as required.Maintain social media presence, posting regular content, researching new ideas, and promoting health campaigns, events, and open days.Update website content, carrying out basic posting and editing tasks.Collect and analyse data and statistics to measure communication effectiveness.Work with PR and media agencies, liaising with staff and senior management to approve quotes and source case studies for media opportunities.About You Digital marketing expertise, including hands-on experience with social media platforms.Proven ability to meet tight deadlines while maintaining high standards of work.Exceptional attention to detail and accuracy in all communications.Competence in using online tools and applications for marketing and communication tasks.Strong commitment to quality, with an understanding of delivering effective and consistent services.Proactive approach to professional development, keeping up-to-date with local and national marketing trends.Excellent interpersonal skills, with the ability to work flexibly as part of a team and liaise confidently with internal and external partners.Highly organised, with the capacity to prioritise and manage multiple tasks effectively.Keen interest in developing new skills and building a career in marketing.Awareness of the harmful effects of smoking and how these impact health and wellbeing.What we will give to you25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Generous Refer-a-Friend Scheme Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.Direct applications only — we will not be engaging agencies for this vacancy.Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UKWe reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.CGL points 23 to 28 (£27,861.26 - £32,002.35)N/A - Outside London Weighting Area7/11/2025Louise Dolan | Louise.Dolan@cgl.org.uk | 07551603510This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.