We're Hiring: Merchant Support SpecialistLocation: Limassol, Cyprus (Hybrid)Employment Type: Full-timeDepartment: Operations / SupportWebsite: www. marvelpay. euMarvelpay, a trusted European payment provider, is growing! We're on the lookout for a Merchant Support Specialist to join our team and support our expanding network of merchants. In this role, you'll: · Monitor our payment gateway and ensure smooth technical operations· Communicate proactively with merchants on operational or technical issues· Manage onboarding documentation and email correspondence· Support merchants using our payment solutions· Collaborate with internal teams on support-related tasks What We're Looking For:
· 2+ years’ experience in customer support, operations, or account management· Industry experience in fintech, payments, or financial services is a plus· Strong English skills (Ukrainian is a bonus!)· Basic understanding of payment systems or willingness to learn· Comfort using CRM tools and email-based support What We Offer: · Competitive salary· Performance-based bonus· Full social insurance & paid time off· Hybrid work flexibility· A chance to grow in a dynamic fintech environmentIf you're passionate about fintech, customer experience, and operational excellence, we'd love to hear from you. Apply now or reach out to us at info@marvelpay.
eu#Hiring #FintechJobs #CustomerSupport #MerchantSupport #Marvelpay #LimassolJobs
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