Medical Hub Operations Manager- $1000 Sign-On Bonus!

Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Hub Operations Manager at our Complete Care office.Summary of Duties: In this role, you’ll be responsible for overseeing the daily operations of the clinic to ensure efficient workflows and high-quality patient care. Manages scheduling, enforces compliance with healthcare regulations, and supervises front desk operations through the Front Desk Manager. Drives patient adherence and outcomes by monitoring care plan compliance and coordinating with providers. Leads clinical and administrative staff recruitment, training, and performance management while fostering a collaborative work environment. Oversees financial functions including budgeting, expense control, and revenue cycle management. Supports practice growth through strategic planning, marketing, and service expansion. Ensures effective issue resolution, addressing patient concerns and operational challenges, and maintains compliance with safety and legal standards.Responsibilities:Operational Management:Oversee daily operations of the facility, ensuring efficient workflow and high-quality patient careManage scheduling for MRI imaging, specialist appointments, procedure appointments, and chiropractic careImplement and maintain facility policies, procedures, and standards to ensure compliance with healthcare regulationsOversee the Front Desk Manager, ensuring the efficient functioning of front desk operations and patient interactionsPatient Outcomes and Compliance:Monitor and track patient compliance with care plans, providing support and resources to improve adherenceDevelop and implement strategies to enhance patient outcomes, satisfaction, and engagementCollaborate with healthcare providers to ensure coordinated and comprehensive care for patientsOversee patient compliance and confirmation processes, working with the Front Desk Manager to ensure optimal patient follow-upStaff Management:Recruit, train, and supervise clinical and administrative staffConduct regular performance evaluations and provide feedback and coaching to staff membersFoster a positive and productive work environment, promoting teamwork and professional developmentSupervise the Front Desk Manager in hiring, training, and managing front desk staff, ensuring adherence to office policies and proceduresFinancial Management:Develop and manage the facility’s budget, ensuring financial goals are metMonitor and control expenses, optimizing resource allocation and cost efficiencyOversee billing and revenue cycle management, ensuring accurate and timely processingWork with the Front Desk Manager to manage schedules and time clocks for all hourly employees within the clinicFacility Development and Growth:Identify opportunities for practice growth and development, including new services and partnershipsImplement marketing and outreach initiatives to attract new patients and retain existing onesAnalyze market trends and patient needs to inform strategic planning and decision-makingCollaborate with the Frint Desk Manager to consistently work on identifying areas of opportunity or improvement in office processesIssue Resolution:Address and resolve patient complaints and concerns in a timely and professional mannerIdentify and address operational issues, implementing corrective actions as neededEnsure compliance with health and safety regulations, maintaining a safe environment for patients and staffWork with the Front Desk Manager to handle or direct any billing, legal representative, or insurance-related inquiriesRequirements:Strong organizational and multitasking abilities Excellent interpersonal and communication skillsProficiency in office software and electronic health record (EHR) systemsLeadership and supervisory skillsMust demonstrate consistent professional conduct and meticulous attention to detailMust possess excellent verbal and written communication skillsDelivers proficient language translation support as needed or applicable to ensure effective communication with patients and staffHours: Monday: 8:00AM-11:00AM, 3:00PM-6:00PMTuesday: 12:30PM-7:00PMWednesday: 8:00AM-11:00AM, 3:00PM-6:00PMThursday: 12:30PM-7:00PMFriday: 7:00AM-1:00PMIf you're ready to be an integral part of a thriving healthcare environment, apply now and bring your passion for excellence to Complete Care! Your journey to a rewarding career starts here.Powered by JazzHRjD7n0VH59u