Medical Manager / Dental Operations

Are you a dynamic leader with a strong background in dentistry and healthcare management? Join Shiny White Dental Centers, the Middle East’s leading dental organization, and take charge of ensuring clinical excellence, operational efficiency, and outstanding patient experienceAbout ShinyWhite Dental Centers ShinyWhite Dental Centers is the leading Dental Service Organization (DSO) in the Middle East, recognized for its advanced expertise in full-arch rehabilitation and comprehensive patient care. With over 500 employees and dentists working collaboratively across multiple branches, ShinyWhite has built an integrated ecosystem that unites clinical excellence with operational efficiency.As a dental organization with a well-established medical and administrative structure, ShinyWhite ensures seamless coordination between all departments from diagnosis and treatment planning to patient experience and business operations. Our model empowers every team member to contribute to the shared mission of restoring function, esthetics, and confidence through world-class dental care delivered in record time.Key Responsibilities: • Ensure high standards of dental treatment delivery and patient experience. • Oversee the operational workflow of the branch and maintain efficient care delivery. • Manage and resolve patient complaints and clinical complications with professionalism. • Supervise staff commitment, attendance, and adherence to work schedules. • Report incidents, delays, or violations to the HR Department. • Ensure availability, validity, and proper utilization of all materials, tools, and equipment. • Monitor hygiene, sterilization, and infection control standards. • Review next-day schedules and coordinate with operators and laboratories to ensure readiness.Qualifications: • Bachelor’s degree in Dentistry (mandatory) • Master’s, PhD, or Hospital Management Diploma (preferred) • Strong organizational, leadership, and communication skills • Ability to manage multiple priorities under pressure • Detail-oriented, disciplined, and proactive • High sense of accountability and team development mindsetTo Apply:Please send your updated CV to HR@shinywhite.com You’ll be part of a fast-growing organization where leadership, integrity, and innovation shape everything we do