Medical Office Assistant

DescriptionLocation: On-site at TELUS Sky - 685 Centre St S, Calgary, ABSchedule: Monday to Friday - 8:00 am to 4:30 pm or 8:30 am to 5:00 pmWho is TELUS Health?TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.Do you share our passion?Let’s create a healthier future, together!Our Team And What We’ll Accomplish TogetherYou are a mature, positive and professional individual that ensures clients have a positive experience. The Medical Office Assistant is energetic in collaborating with other administrative professionals in a shared team environment to achieve best client satisfaction outcomes.As part of the team, you are responsible for providing the highest possible standards of client service and satisfaction. As an initial contact person for clients, you will be the voice and face of the company in many instances. You are a proactive positive team player, who maintains a friendly professional demeanor with clients, colleagues, suppliers and guests at all times, all while maintaining complete client confidentiality.What You’ll DoScheduling appointments and arranging for specialist consultationsNavigating incoming phone calls and timely accuracy of client bookingsReception desk coverage and greeting clientsPreparing clients for tests and examinationsUpdating medical recordsContacting clients to remind them of required tests, examinations and follow up consultationsParticipating in the company’s health plan programsConnecting with clients, supporting continuity of careProvide support for general office administrative functions including medical records managementQualificationsWhat you bringHigh School DiplomaMinimum of two years of healthcare experience and medical terminology requiredMedical Office Assistant Certification preferredElectronic Medical Record (EMR) experience requiredGood knowledge of Word, although more extensive computer knowledge is and asset as well as 45 words per minute typing speedExceptional organizational and customer service skillsA team player capable of interacting professionally with staff and physicians with a positive attitudeAbility to communicate effectively