Medical Office Manager

Job DescriptionJob Summary: The Medical Office Manager will be responsible for managing the day-to-day operations of the medical office, including staff supervision, patient scheduling, billing, and compliance. The role involves ensuring a smooth workflow, maintaining high standards of patient care, and implementing office policies and procedures.Key Duties & ResponsibilitiesOffice Operations Management:Oversee daily office operations, including scheduling, patient flow, and resource allocation.Ensure that the office is maintained in a clean, organized, and efficient manner.Develop and implement office policies and procedures to improve efficiency and compliance.Staff Supervision and Management:Recruit, train, and supervise office staff, including medical assistants, receptionists, and other administrative personnel.Conduct performance evaluations, provide feedback, and address any personnel issues.Schedule staff shifts and manage employee time-off requests.Patient Services:Ensure high levels of patient satisfaction by addressing patient concerns, managing complaints, and resolving issues promptly.Oversee patient intake, scheduling, and follow-up processes to optimize appointment management and reduce wait times.Implement and maintain systems for managing patient records and confidentiality.Financial Management:Manage billing and coding processes, including insurance claims, patient invoicing, and payment collections.Monitor and control office expenses, budgeting, and financial reporting.Ensure accuracy in billing practices and compliance with payer requirements.Compliance and Quality Assurance:Ensure compliance with healthcare regulations, including HIPAA, OSHA, and other relevant laws and guidelines.Maintain and update documentation related to compliance and quality assurance.Conduct regular audits and reviews of office practices to ensure adherence to standards and regulations.Technology and Systems Management:Oversee the implementation and maintenance of electronic health record (EHR) systems and other office technology.Coordinate with IT support to address technical issues and ensure system functionality.Manage software updates, data backups, and system security measures.Communication and Coordination:Act as the primary point of contact between the office and external parties, including vendors, insurance companies, and regulatory agencies.Facilitate communication between medical staff, administrative staff, and patients.Organize and lead staff meetings and training sessions.QualificationsPrevious experience in medical office management or a similar administrative role within a healthcare setting is necessary.Knowledge of medical terminology, billing and coding procedures, and healthcare regulations.Proficiency in using office management software and electronic health record (EHR) systems.Strong organizational, leadership, and problem-solving skills.Excellent communication and interpersonal skills.Preferred QualificationsCertification in Medical Office Management or Healthcare Administration.Experience with EHR systems ( i.e, Athena, Epic)Advanced knowledge of healthcare compliance and accreditation standards.Physical RequirementsAbility to perform office tasks, including sitting for extended periods and occasionally lifting office supplies or equipment.Ability to work in a fast-paced environment and manage multiple tasks efficiently.BenefitsCompetitive salary and compensation package.Retirement savings plan with employer match.Paid time off and holidays.Application Process: Interested candidates should submit a resume, cover letter, and references. Applications will be reviewed on a rolling basis until the position is filled.Working at G-1 Healthcare means being part of something special: a team invested in you as a person and an employee, and in helping you reach your goals.Company DescriptionG-1 Healthcare is a Primary Care Clinic serving Habersham County. At G-1 Healthcare, we aim to deliver exceptional, patient-centered primary care with compassion and innovation. We are committed to fostering long-term health and wellness by providing accessible, high-quality medical services tailored to the unique needs of each individual. Our dedicated team of healthcare professionals strives to build strong, trust-based relationships with our patients, ensuring a holistic approach to their care and empowering them to achieve their best health outcomes. Through continuous improvement, collaboration, and a focus on preventative care, we aim to enhance the overall well-being of our community and set a standard for excellence in primary healthcare.G-1 Healthcare is a Primary Care Clinic serving Habersham County. At G-1 Healthcare, we aim to deliver exceptional, patient-centered primary care with compassion and innovation. We are committed to fostering long-term health and wellness by providing accessible, high-quality medical services tailored to the unique needs of each individual. Our dedicated team of healthcare professionals strives to build strong, trust-based relationships with our patients, ensuring a holistic approach to their care and empowering them to achieve their best health outcomes. Through continuous improvement, collaboration, and a focus on preventative care, we aim to enhance the overall well-being of our community and set a standard for excellence in primary healthcare.