Medical Receptionist - to start January 2026

Job Title: Medical ReceptionistLocation: AlbertonOur Values: Customer Focused, Communication, Commitment, Continuous Improvement, Value our Colleagues and Ethical Behaviour.Are you interested in...Joining a dynamic team where you can make a real impact in patient care?Diagnostic Radiological Services Inc. are looking for passionate, skilled professionals to join our fast-paced, supportive environment where teamwork and compassion are at the heart of everything we do.We OfferComprehensive onboarding and support.A collaborative environment and commitment to continuous team development through Arbinger training and principles.An opportunity to grow and expand your skills, constantly challenging yourself and advancing your career.A competitive salary package and benefits.Your typical day as a Receptionist in a radiology reception environment includes:Receiving patients in a friendly and welcoming manner, capture and/or update their information on the system, provide quotes for exams, take co-payment/short or private payments, provide info for the preparation of exams, handle queries, print patient reports.Minimum Requirements:Grade 12Intermediate Word, Excel, Outlook2 - 3 years' experience in a professional high-pressure environment Knowledge of medical aid and PMB rules will be beneficial.Knowledge of the POPI Act regulations for healthcare will be beneficialOwn reliable transport, non-negotiableMain ResponsibilitiesAcknowledge all patients with warmth and friendliness, showing empathy where neededCapture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)Check medical aid benefitsDo quotes for all exams and take co-payments/short payments by medical aidsEnsure you understand and follow the protocol for emergency patients, ensure terms and conditions are signed.Book patients for CT & MRI scans and provide prep info for CT & MRI examsObtain Authorization for all examinations.Process payments for all private patients, walk-in or in-hospital patients, allocate payments to correct invoicesObtain and scan in all relevant WCA documents for workplace injuries/diseasesScan and attach all relevant documents to the correct patient profileResolving telephonic enquiriesWork hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and affective workflow between all departments Participate in monthly staff meetings /small group meetings and make suggestions for improvementHours Of WorkShift rotation on a weekly basis:07h00 - 16h00, 7h30 - 16h30, 08h00 - 17h00, 08h30 - 17h30 & 09h30 - 18h00Weekend Overtime - Every 4th WeekendSat: 08h00 - 18h00 (time off given the morning and OT payment for afternoon).Sun: 08h00 - 18h00 (paid as OT)We encourage differently abled people to applyWe support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is however essential in the medical field, including support staff.Why Choose Us?At Diagnostic Radiological Services Inc, we focus on compassionate patient care and strong teamwork.We offer a supportive, connected work environment that's fast paced but less formal, with directors who are hands-on and closely involved with the team.We have many long serving employees, celebrating 10, 15, 20, and a few 30 years of service.We are proud to partner with the University of Johannesburg in training clinical staff and maintain an open-door policy, with a flat management structure.We're working to integrate Arbinger principles throughout our organisation, helping us cultivate a mindset of growth, collaboration, and mutual respect.Ready to make a difference? Apply today to become part of a team that cares about your success andwell-being.Kindly note: we will retain your CV and personal information for future suitable vacancies. If you object to your information being kept, please indicate your objection and we will carefully discard all your information.