Medical Receptionist

🏥 Clinic Receptionist – ZenDXB | DubaiLocation: Jumeirah Lake Towers, DubaiEmployment Type: Full-timeZenDXB is Dubai’s leading luxury wellness and aesthetics clinic — offering cutting-edge IV therapy, regenerative medicine, and anti-aging treatments in a calm, premium environment. We’re looking for an experienced Clinic Receptionist who can be the welcoming face of our brand and deliver an exceptional guest experience from the first “hello” to follow-up care.🌟 About the RoleAs a Clinic Receptionist at ZenDXB, you will be responsible for managing the front desk, patient bookings, and daily administrative operations. You’ll ensure every client receives the highest standard of service — both in-person and digitally — while maintaining accuracy and professionalism across all patient interactions.🔹 Key ResponsibilitiesGreet and assist clients warmly upon arrival, ensuring a smooth and welcoming check-in experienceManage appointment scheduling, follow-ups, and patient records using Practo softwareCoordinate with doctors, nurses, and therapists to ensure clinic operations run efficientlyHandle phone, WhatsApp, and email inquiries promptly and professionallyProcess payments and maintain accurate transaction recordsSupport the marketing and operations team with booking confirmations and client remindersMaintain the cleanliness and presentation of the reception and waiting areas🎯 RequirementsMinimum 2 years’ experience as a receptionist or front desk executive in a Dubai-based medical or aesthetics clinicProficient in Practo (appointment management, billing, and patient record systems)Excellent communication and interpersonal skills in English (Arabic a plus)Professional appearance and polished presentationStrong attention to detail, multitasking ability, and customer-first mindsetFamiliarity with WhatsApp Business, Excel, or CRM tools is an advantage💼 What We OfferAED 5,000 basic salaryMonthly performance bonus after probation5-day working weekAnnual flight allowanceVisa and medical insurance providedSupportive, modern, and high-end work environment in the heart of JLT