Medical Secretary Integrated Medicine

Job OverviewAre you an organised, compassionate, and detail-oriented individual looking to support a dynamic clinical team? We are seeking a Medical Secretary to join our Integrated Medicine Team, providing essential administrative support to ensure the smooth running of patient care services.Main duties of the jobThe Principle Accountabilities Of This Post ArePlan own day to day tasks and dutiesUndertake routine typing and audio typing of clinical correspondencePrioritise results, organise clinical activity and patient admissionsLiaise with patients, GP's and other Health Boards/Trusts to arrange ongoing treatment and care. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.Working for our organisationCwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.Our CTM 2030 Strategy—Our Health, Our Future—focuses On Uniting Our Region Around Shared Health And Wellbeing Goals. Our Values Guide Us Daily We listen, learn, and improve We treat everyone with respect We work together as one teamCTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.Detailed Job Description And Main ResponsibilitiesThe successful candidate will join the secretarial team within Integrated Medicine who are dedicated in the delivery of a quality service to our stakeholders.You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.Person specificationQualificationsEssential criteriaRSA/OCR Level III or equivalent level of knowledge, skills and experience. Good standard of education. Comprehensive knowledge of medical/surgical terminology.Desirable criteriaECDL (European Computer Driving Licence) or similar qualification. Knowledge of University Health Board procedures. Medical Secretary qualification eg. AMSPAR.ExperienceEssential criteriaPrevious experience in a secretarial role. Experience of working in a busy environment. Ability to prioritise and manage own workload. Knowledge of the Welsh PAS (Myrddin) system.Desirable criteriaExperience of working in a hospital environment. Experience of supervising staff.Aptitude And AbilitiesEssential criteriaExcellent keyboard and audio typing skills. Excellent communication and telephone skills. Able to deal with patients and relatives in a sympathetic manner. Ability to deal with staff at all levels. Confidentiality and diplomacy. Excellent organisational and time management skills.Desirable criteriaSetting up office systems. Ability to take shorthand. Welsh language speaking/listening skills at Leve 3 and aboveValuesEssential CriteriaMotivated. Enthusiastic. Must be a team player but with the ability to work on own initiative.OtherEssential criteriaReliable and flexible to meet service needs. Frequent requirement to work in a restricted position. Must be able to undertake duties of the post as advertised.