Membership Growth Ops Manager

Merchants are at the heart of the Uber Eats experience, shaping the quality, variety, and reliability of what customers enjoy on our platform. Uber Eats Japan is now seeking a dynamic and strategic-minded individual to join as a Sr. Strategy & Operations Manager. In this role, you will be responsible for proactively designing and managing initiatives across the entire spectrum of merchant lifecycle-driving better merchant selection, performance, and engagement.About The RoleReporting to the Head of Membership, as part of the membership team, your role will be critical to get more members and keep more members engaged and happy.You will also collaborate closely with global, regional and local cross-functional teams to drive Uber One growth by operationalising Uber products and developing new initiatives to drive growth.Your impact in the role You will design the strategy behind and then execute on a range member acquisition and/or retention initiatives Develop end to end go-to-market plans and launch new membership product features Collaborate with key partners to create membership #magic. Key teams include, Work cross functionally to drive membership growth by partnering with Marketing, BD, Sales and Partnership Ops. Love working with people and are hungry to learn from the many country, regional and global membership teams around the world to help build best practice. The Experience You'll Bring 3+ years of relevant experience, with time spent in growth, operations, strategy or finance roles, supported by a history of delivering clear results English mandatory, Japanese fluency nice to have SQL proficiency is a must You must be very comfortable with numbers, and can build robust financial and forecast models You will need to be a strategic thinker, have an analytical mindset, and sharp business acumen You will need to be an excellent communicator, and collaborative Go-get-it and growth mindset Preferred Qualifications A background in consumer growth with a digital platform or another consumer product or service company Experience in a membership/subscription service is a plus