Italian Speaking Consultant for Online Ticketing & Event Services Department

Mercier Consultancy is excited to welcome applications for an Italian Speaking Consultant for our Client's Online Ticketing & Event Services Department. In this dynamic Entry Level role, you will assist Italian-speaking clients in navigating our ticketing solutions and event management services to ensure their events are successful and well-attended. Your primary responsibilities will include providing expert support to clients throughout the ticketing process, guiding them from event setup to monitoring ticket sales. By using your communication skills in Italian, you will build strong relationships with clients, ensuring they receive personalized service tailored to their specific needs.

ResponsibilitiesAssist Italian-speaking clients with inquiries regarding our online ticketing and event servicesGuide clients in setting up their events and optimizing ticket sales on our platformProvide training sessions on platform features and effective event promotion strategiesTroubleshoot any technical issues that clients may face during ticketingMaintain detailed records of client interactions and support requestsCollaborate with internal teams to communicate client feedback and improve service qualityStay current with industry trends and innovations in ticketing and event managementRequirementsFluency in Italian and English, both written and verbalStrong communication skills with a client-focused mindsetBasic understanding of ticketing and event management concepts is a plusSelf-motivated with the ability to manage multiple tasks effectivelyPrior experience in customer service or a related field is preferred, but not mandatoryProblem-solving abilities and attention to detail are essentialA genuine interest in event management and ticketing solutions is highly desirableBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearSupport In Finding Accommodation After HotelFully Paid TrainingAnd More.

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