Microsoft copilot specialist

Role Summary:The M365 Copilot Specialist is responsible for enabling and optimizing the use of Microsoft 365 Copilot across an organization. This role focuses on driving adoption, training users, and configuring Copilot features within Microsoft 365 apps like Word, Excel, Outlook, PowerPoint, and Teams to enhance productivity and collaboration. Key Responsibilities: Copilot Enablement & AdoptionLead the rollout and configuration of Microsoft 365 Copilot across departments.Identify business use cases where Copilot can improve efficiency and automate tasks.Develop and execute adoption strategies, including training plans and user guides.User Training & SupportConduct workshops, webinars, and one-on-one sessions to educate users on Copilot capabilities.Create documentation and best practices for prompt engineering and effective usage.Serve as the primary point of contact for Copilot-related queries and troubleshooting.Governance & ComplianceEnsure Copilot usage aligns with organizational policies and Microsoft 365 governance standards.Collaborate with IT and security teams to manage data access, permissions, and privacy settings.Monitoring & OptimizationTrack usage metrics and user feedback to continuously improve Copilot effectiveness.Recommend enhancements or additional features based on user needs and Microsoft updates. Required Skills & Qualifications:Strong understanding of Microsoft 365 apps and their Copilot functionalities.Experience in user training, change management, or digital adoption programs.Excellent communication and presentation skills.Familiarity with Microsoft 365 admin center and compliance settings. Preferred Qualifications:Microsoft certifications related to Microsoft 365 (e.g., MS-900, MS-102).Experience in enterprise IT environments or digital workplace transformation.Background in business analysis or productivity consulting. Soft Skills:Passion for technology and user empowerment.Excellent communication skillsAbility to translate technical features into business value.Collaborative mindset with a focus on continuous learning.