Middle Enterprise IT Operations Support Engineer

We are seeking a dedicated Middle Enterprise IT Operations Support Engineer to join our IT department.In this role, you will be responsible for providing Level 2 support and operations for our enterprise IT infrastructure. The primary objective will be to ensure stable and efficient IT systems through proactive monitoring, maintenance, and effective problem resolution. ResponsibilitiesAdminister patching and software deployment using SCCM and IntuneMonitor Windows-based systems and manage SCOMDevelop and execute scripts using PowerShellProvide network administration and perform troubleshooting tasksConduct advanced troubleshooting of IT systems and operationsWork independently on high-level tasks without specific instructionsCommunicate effectively with team members and stakeholdersDemonstrate proficiency in Windows administration Requirements2+ years of experience in a similar roleDemonstrable expertise in using SCCM and Intune for patching and software deploymentExperience monitoring Windows-based systems with a practical understanding of SCOMScripting skills, specifically in PowerShellStrong background in Windows administrationBasic competency in network troubleshooting and administrationAdvanced troubleshooting capabilitiesFlexibility to work autonomously on high-level tasksGood communication skillsB1+ level in English Nice to haveBackground as an MS Systems Engineer with knowledge of Azure infrastructureCompetency in virtualization technologies such as Hyper-V, VMWare, or Failover clusteringFamiliarity with additional MS System Center tools including SCOM, SCCM, SCO, SC HVMMUnderstanding of Office 365 and Microsoft ExchangeProficiency in writing technical documentation in English We offerWith us you can:Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in UkraineReceive the necessary equipment to perform your work tasksChange projects and technology stacks within EPAMGain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locationsParticipate in volunteer, charity programs and communities (both technical and interest-based)We focus on your professional growth:You can plan your individual career path together with your managerReceive regular feedback from colleaguesImprove your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)Get the opportunity to undergo free training and certification in AWS, GCP, or Azure CloudsUse the internal E-learn training program (18,200+ specialized training and mentoring programs)Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resourcesStudy at EPAM Solution Architecture School with the instructors who are practicing architectsDevelop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and moreParticipate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)What we offer:Vacation and sick leave (including a sick leave without a medical certificate)A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)Medical insurance for family members at corporate ratesCompany support during significant life events (childbirth or adoption, marriage, etc.)Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic trainingE-kids program - a free programming language training program for EPAMers' children Kindly note that this role supports remote work, but only from within Ukraine. Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview. EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.