Milan Sales Assistant

Tus tareasYou will be the face of Flabelus, welcoming every customer and turning each visit into a unique, memorable experience. Your mission is to provide outstanding service, drive sales, and ensure the store runs smoothly, always embodying our brand values.We want someone dynamic, warm, and proactive — someone who loves fashion, enjoys connecting with people, and thrives in a boutique environment.Your ResponsibilitiesSales & Customer ExperienceUnderstand and work toward daily and monthly sales goals.Apply sales strategies defined by management.Offer warm, personalized, brand-aligned service.Teamwork & CollaborationActively participate in team sales challenges.Support colleagues and maintain a positive, collaborative work environment.Communicate issues to the Manager and suggest improvements when needed.Store Operations & OrganizationFollow internal processes to ensure smooth daily operations.Support with stock organization and inventory control.Handle returns, online exchanges, and order follow-ups.Reporting & MaintenanceComplete store documents (Excel reports, incident logs, stock tracking, etc.).Help maintain the store’s visual and operational standards.Tu perfilWHO ARE WE LOOKING FOR?Outgoing, friendly, and customer-focused personality.Passion for fashion and attention to detail.Positive, problem-solving attitude and eagerness to learn.Ability to multitask and work well in a team.Preferred: intermediate English level and experience in premium brands.¿Por qué nosotros?A creative, inspiring team with a strong sense of purposeA colorful, magical workplace with good vibesReal opportunities to grow within a fast-expanding international brandExclusive discounts and team perksOngoing training in product knowledge, customer experience, and brand values¿Quiénes somos?En Flabelus, no solo diseñamos zapatos: contamos historias.Inspirados en personajes literarios, nuestra misión es crear un universo donde la moda, la creatividad y la sostenibilidad se unen. Cada par de zapatos Flabelus está hecho con un propósito: vestir con elegancia, comodidad y conciencia, aportando magia y color a la vida cotidiana.Buscamos personas apasionadas por la moda, atentas al detalle y comprometidas con ofrecer un servicio excepcional — verdaderos embajadores de marca dispuestos a dar vida al universo Flabelus.