Associate Director, Business Process Writer (18 month FTC)

Company DescriptionMUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape.

As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www. mufg-investorservices. com. Job DescriptionOur team is seeking a Business Process Writer with experience in understanding, documenting and adopting business processes, procedures, and workflows in finance. They will work with internal and external stakeholders to create documentation that is clear, concise, and complete, and that supports the operational change strategy of the organization.

Collaborate with subject matter experts to gather information on existing business processes and define proposed business process enhancementsAnalyze and understand complex business processes, workflows, and procedures. Write clear and comprehensive business process documentation, including process maps, flowcharts, and procedural documents. Ensure documentation is accurate, up-to-date, and reflects current and proposed business practices. Identify opportunities for process improvement and make recommendations for enhancements. Work closely with cross-functional teams to ensure alignment and consistency in documentation. Communicate effectively with stakeholders to gather feedback and incorporate changes as needed.

Stay updated on industry best practices and trends in business process documentation and technical writingQualificationsBachelor’s degree in Business Administration, Information Technology, or related field. Familiarity with project management methodologies (e. g. , Agile, Six Sigma) is a plus. Certification in business process mapping / management is preferred. Additional InformationAt MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture.

When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency. MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships. We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience. MUFG is an equal opportunity employer.