Barista (One Utama)

Job DescriptionRoutine / Daily on the Sales FloorPrepare and serve coffee, tea beverages, and other menu items such as pastries and sandwiches. Greet and engage customers in a friendly and welcoming manner, and ensure that their orders are accurately and efficiently processed. Maintained a clean and organized work area, including the espresso machine, counters, and display cases. To support retail store operation when necessary/ all the time need. To assist in achieving daily and monthly sales budgets. To monitor and check GOODS with an expiry date. To do daily/weekly housekeeping. To actively give feedback on fast and slow-moving stock.

To maintain the work area by adhering to the safety standards as required. Prepare and stock ingredients and supplies needed for the day’s operations. Follow health and safety guidelines for food preparation and handling. Assist with opening and closing duties as needed. Store Administration Cost ControlTo healthily practice recycling and reducing wastage. (Packing materials, store supplies, copier printing papers)Be tactful in handling fragile items to prevent unnecessary breakage that will lead to inevitable write off. Cashier HandlingAssist the cashier at the Checkout point when required. To be responsible for the reporting of the price error.

Operate cash register and accurately process customer payments. Customer ServiceSuggest and promote menu items to customers based on their preferences and needs. To provide effective and efficient service to assist the customers in all aspects. To gather feedback from customers and suggest improvements for the areas to the superior. Received / Delivery Inventory Control OrderingTo ensure stock is sold first in, first out to avoid an increased food wastage. To report on any discrepancy of stock holding against the system. To secure all available supplies being displayed.

To provide daily/weekly/monthly stock checks and update the accurate figure in the system. OthersAny other Ad-hoc assignments by superior RequirementsA year of experience as a Barista. Ability to operate and maintain espresso machines and other coffee brewing equipment. Strong customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for cash handling and inventory management. Attention to detail and commitment to maintaining cleanliness and hygiene standards.