Multinational Program Manager/Coordinator

We are looking for a Multinational Program Manager/Coordinator based in Stockholm, who will focus on a corporate client portfolio covering a range of lines of business.Your Team At Allianz Commercial our Multinational Program Managers/Coordinators support the business by capturing and processing policy information; from submissions through to billings and collections. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.Based in Stockholm and reporting to the Multinational Regional Head for the region, you will provide an efficient administration and processing service to Underwriting, Accounts, Claims, Credit Control and to key Brokers/Clients.The Impact You Will Have As a Multinational Program Manager/Coordinator, you will take on a range of global programs and be a key contributor to ensure our Multinational service delivery is best in class.We are looking for someone who is passionate about Multinational insurance programs, driving and developing a customer centric culture at Allianz, and willing to challenge the status quo.Some Of Your Specific Responsibilities Could IncludeBeing responsible for accounts of medium to high complexity, reviewing and interpreting source underwriting materials - including broker presentation, slips, underwriting files and accounts, claims Steering implementation globally for Multinational programs, including providing instructions to all Servicing Operating Entities (SOEs) involved, addressing issues and questions regarding cover and wording with Underwriters Working closely with the underwriting teams regarding program structure, implementation of the program by giving or receiving instructions with Allianz Commercial offices around the world, addressing questions and resolving any issues regarding cover and wording Ensuring all local policies are issued in a timely fashion and that client expectations are met Accurately and efficiently populating our IT systems Working directly with brokers if necessary Managing own workflow to ensure key performance indicators and service standards are met If possible, acting as mentor / trainer for new joiners What You’ll Bring To The RoleWe’d like to find someone with a first operational experience in the Nordics market handling the administration of insurance programs, ideally with experience in Multinational program placement. You bring:Excellent verbal / written communication and interpersonal skills, in Swedish and English A good understanding of Corporate insurance products, wordings, terms and conditions and coverages Great time management skills, the ability to adapt to changing priorities and the ability to remain calm under pressure Data-driven and innovation-minded, you are able to implement new digital ways of working You work well in a team and have a proactive attitude to relationships and change Excellent knowledge of Microsoft Office applications, ability to learn additional business applications and systems and a keen interest in AI and how it can increase productivity in the team.86059 | Operations | Professional | Allianz Commercial | Full-Time | PermanentWhat’s in it for you? Let’s Care About Everything That Makes You, YouWe are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.Let’s care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.Let’s care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.Let’s care for life’s twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.Let’s care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.Care to join us? Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.Learn more about careers at Allianz Commercial by clicking here.Learn more about Allianz Commercial by clicking here.At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.Join us. Let's care for tomorrow.People With DisabilitiesWe want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.comRecruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid