myProcurement Lead

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably in is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.About The RoleThe myProcurement Lead role is responsible for delivering a strong user and supplier experience by managing and resolving complex procurement queries including identifying areas of improvement in the process. The main purpose of the role is to provide quality support to business end users and suppliers and ensure the compliant procurement process is adhered to.Key AccountabilitiesActing as the 2nd line to identify, resolve and develop solutions to the most complex queries and systemic Operational problems which cannot be resolved by the Level 1 helpdesk team.Proactively deepening collaboration with the Level 1 helpdesk teams and the myProcurement Digital Experience team.Playing a key role in identifying areas of improvement across S2P processes and collaborating with various Operational Excellence teams e.g. myProcurement Digital Experience, S2C Excellence team and P2P Operational Excellence team to improve FBT Procurement’s ability to execute within Procurement systems and operationsAnalyze data and conduct root cause analysis in cases of ambiguous and challenging issues and identify opportunities to improve S2P processes with the goal of reducing the need for future support.Supporting the myProcurement Manager in reporting, data analysis, and insights along with initiating actions to drive better performance, reducing the number of recurring tickets and improving overall user and supplier experience.Supporting the myProcurement Manager in escalation handling and working with cross function teams for the highest priority issues/highest sensitivity cases.Contributing to the implementation of the Excellence & Experience and myProcurement organization’s strategy by delivering on the priorities of the organization.Supporting the myProcurement Manager in work optimization within the Team, delivering against the targets set in the Performance Management framework.RequirementsRelevant educational background or equivalent experience6-8 years of experience in Procurement Operations or equivalentExperience in developing training contentLed and implemented continuous improvement initiatives, experienced in project workA deep understanding of the Procurement OrganizationExcellent communication and interpersonal skillsExperience leading and implementing strategic solutions within cross functional teamsAble to handle high volume and wide variety of activitiesStrong conflict resolution skillsDemonstrated ability to work cross organizationally to resolve complex issuesExperience working cross culturally in an international environmentResilient and experienced in working in multi-faceted environmentUses influence and communication skills to enable planning and decision makingWhy join our Team?We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.Reinvent your career as you help our business meet the challenges of the future. Apply now!