National Accounts Manager

Job description:About The Tea BusinessWith an annual turnover of around €2bn, Lipton Teas and Infusions is the world’s largest tea business, with world-class, purpose-driven brands such as Lipton, Pukka, Tazo, T2 and PG Tips. As Lipton we are truly united in one purpose: growing a world of wellbeing through the regenerative power of plants. In July 2022, CVC Capital Partners Fund VIII took over the full ownership of the Lipton business from its previous owner, Unilever. As a standalone entity with a dedicated single-category focus, Lipton is even better positioned to lead the tea industry, delivering higher growth and value, and a greater impact on the wider world. With 11 production factories in four continents and tea growing estates in three countries, Lipton is a profitable and growing business whose brands reach hundreds of millions of consumers. It has a presence in over 100 countries.Under the ownership of CVC, Lipton has an exciting future ahead with opportunities for increased investments in our iconic brands, our people, and our capabilities. Combining the strength and scale of our brands with a focus on speed and agility, Lipton is brewing a corporate start-up mindset that’s opening-up new opportunities for its people to flourish every day.At Lipton, we put consumer love at the heart of every decision. We celebrate diverse thinkers who take personal ownership to connect ideas and make impactful things happen; people who share our values around humanity and courage and give their commitment to nurturing the wellbeing of all. In return, we offer a working culture that gives our people freedom and flexibility, and where they can grow both personally and professionally to master their field.Be part of our amazing blend. Come and grow yourself and, in turn, help us to grow a world of wellbeing.Your RoleMain Purpose:National Accounts are a clear growth driver for Lipton Teas & Infusions is facing an enormous growth opportunity. Deliver a sales turnover target in a specific retailer or channel through the execution of a customer business plan that is aligned to the objectives of Lipton Teas & Infusions. Responsible for the achievement of this turnover in the short (monthly) and medium (annual) term within the TTS% agreed in the CVA framework. Main Accountabilities:In this role you will be responsible for maintaining and starting strategic relationships with leading Turkey retailers and you will be managing multiple projects with our leading customers. Build and maintain a strong omnichannel business for tea. Drive growth at our existing customers by generating knowledge and efficiently activating our offline - online assortment. Provide an infrastructure in which we can build flawless execution of promotions and activations. Develops the annual customer business plan for his/her respective categories that will allow the turnover and market share targets to be achieved monthly within the BBT framework; this can be a joint customer business plan if the retailer is at the level of maturity to engage in joint plans. Works in close collaboration with the Tea Category Head to: Ensure that all demand inputs from the retailer are captured as part of the S&OP process. Develop optimal promo plan (depth & frequency of deal) that allows customer to contribute to total category target. Works with Marketing on shopper activation plans and facilitates external interfaces between retailer and SCM team. Works with Customer Service teams to ensure that the plan agreed with buyers is executed through the retailers’ supply chain and that service levels to customers are of an acceptable standard. The ability to engage collaboratively with the retailer and build competitive advantage for both parties through the Joint Business Planning process.  Commercial Selling and Negotiation: Develops compelling commercial sales arguments to enlist the support of retailers for new product lines, category strategies and shopper marketing initiatives. Negotiate the landing of the annual plan with the retailers as well as price increases as and when they need to be taken. Negotiate levels of funding and support on an ongoing basis.  Leadership: Acts as an ambassador for Lipton Teas & Infusions externally and displays the highest levels of the Standards of Leadership in all dealings with the customer. Participates actively in CD Leads meetings, always looking at the best solution for Lipton Teas & Infusions.  Stakeholder Management and Key Interfaces: This role reports to the Head of Modern Trade Works with the other CD leads and CCD to ensure open communication and transparency of trade investment and promotional plans Key Stakeholders Retailer Buyer Head of Category CCD/CMM/TCM Marketing CD BPs (Finance, Customer Service)   Skills And ExperienceKey Skills: A bias for action and entrepreneurial mindset A good comprehension of retailing A passion for data to understand trends and create insights in a new channels Has lots of energy, a commercial focus, and a sense of urgency to every project you touch.  Relevant Experience: 3-4 years Account Management At least 2 years National Accounts experience  Leadership Behaviors: Built for agility and entrepreneurship. Crafting capability for in-house deployment as well as capability for managing outsourced partnerships. Structured from insight to prototype, with maximum speed. Win fast / Fail fast / Scale fast. Right Mental Attitude – open communication & walk the talk.  The qualities we look for in you?The Tea business is made up of a special blend of individuals which make our teams exciting and diverse. To be part of our tea family we are looking for individuals who think Green and are environmentally conscious, who understand the power of simplicity and who are accountable for their actions. We want those who infuse mastery and passion in everything they do to create great products and unforgettable experiences for our consumers. What's in it for you?We believe that growth is for everyone, we believe in growing leaders and making space to grow an owner’s mentality and like nature we adapt, we change and we grow. We believe in connections over hierarchies and (work)levels. We have a 'corporate start-up' approach; we act with speed and agility and we have the strength and scale of a large corporation. We are building a better world of wellbeing and a better you.Excited about the role?Please apply online. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.