Job Description
We are looking for a dedicated SOC Engineer to join our best telecom operations team. The ideal candidate will be responsible for network performance monitoring, KPI analysis, and troubleshooting across the 4G network.Key ResponsibilitiesMonitor and analyze SOC KPIs to ensure stable network performancePerform worst-cell optimization and resolve throughput issuesAnalyze CDRs to handle VIP customer complaintsLead end-to-end optimization, including root cause analysis, solution design, and reportingConduct Layer 3 signaling analysis and identify performance trendsGuide troubleshooting for typical issues and support customer satisfactionRequirementsDegree in Telecom/Electrical Engineering preferred (experience-based candidates also welcome)At least 5 years of RF/NPO experienceStrong knowledge in 4G optimization, troubleshooting KPIs (Accessibility, Mobility, Throughput, etc.)Good communication skills in EnglishProficient in MS Excel and PowerPoint
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