Network Relations Manager

Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we’d love to meet you!About The RoleAs the Network Relations Manager, you will lead Hive Health’s HMO entity’s provider network strategy, driving acquisition, engagement, and retention of healthcare provider. This role is critical to ensuring Hive Health-HPPI maintains a competitive, high-quality provider network that meets member needs and supports company growth. You will oversee a team managing network expansion, contracting, credentialing, compliance, and provider support, while working cross-functionally with Finance, Product, Growth, and Medical Operations teams to deliver seamless outcomes. This leadership position requires both strategic foresight and hands-on execution. You will represent Hive to external providers and partners while ensuring strong internal alignment across teams.ResponsibilitiesOwn and execute Hive’s provider network strategy, aligning growth and service goals with business objectivesBuild and manage strong, collaborative relationships with hospitals, clinics, and physicians to ensure provider engagement and retentionLead negotiations and contract management, securing competitive agreements that comply with regulatory and company standardsSupervise and develop the provider relations team, ensuring effective workload management, skills development, and performance trackingOversee provider lifecycle processes including network growth, accreditation, credentialing, compliance, and supportResolve escalated provider concerns related to claims, payments, and operations, coordinating with internal teams to drive solutionsMonitor and report on network KPIs such as geographic coverage, provider satisfaction, utilization, and cost efficiencyDrive continuous improvement in provider experience, operational workflows, and overall network performanceCollaborate cross-functionally with Finance, Product, Growth, and Medical Operations teams to support company-wide objectivesQualificationsBachelor’s degree in business, management, healthcare, or a related fieldAt least 3-5 years of experience in operations, account management, partnerships, business development, or a leadership role in a fast-paced environmentStrong negotiation and relationship management skills, with experience handling contracts or agreements preferredProven ability to lead and develop high-performing teamsComfortable working with data and using systems or tools to track performance and drive improvementsExcellent communication and stakeholder management skills, with the ability to work across teams and with external partnersJoin our team as we revolutionalize healthcare in the Philippines—and beyond!✨ Day 1 benefits for full-time employees – because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.🚀 Grow with us – mentorship, career development, and learning opportunities to help you thrive.🌍 Global connections – gain insights and support from top minds at Harvard, Stanford, and beyond.