Network Technician (Meraki / CCNA) - Hybrid

Company DescriptionFood ServiceQualificationsJob Description 5+ years’ experience in remote diagnosis, troubleshooting, and issue resolution for large, national, and distributed LAN/WAN environments. 5+ years’ networking experience with extensive knowledge of TCP/IP, DNS, OSI, and related technologies. CCNA certification required (or equivalent proven experience). Strong knowledge of PCI DSS standards and retail network connectivity requirements. Expertise in VPN technologies, internet connectivity options, and remote support tools. Hands-on experience with Cisco Meraki full-stack cloud-managed solutions. Strong knowledge of ticket management systems such as Zendesk. (or equivalent tool) Proven ability to collaborate effectively with users, vendors, and engineering staff. Excellent verbal and written communication skills. Demonstrated commitment to delivering legendary customer service at every interaction. Self-driven and career-growth–minded, with a focus on continuous learning and development. Additional InformationAll your information will be kept confidential according to EEO guidelines.