Night Porter

Hourly rate of £14.25 per hourFlexi ContractAt Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a Night PorterAs a Night Porter at Heartwood Collection, you'll assist in the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You’ll be key in delivering exceptional guest care, and ensuring that health and safety standards are met. Also, be responsible for the cleanliness of the public areas.Key ResponsibilitiesAssist the Night Manager in ensuring guest safety and smooth overnight operations.Perform cleaning duties and maintain property standards.Handle late check-ins, early check-outs, and reservation checks.Support night audits, including fire, health & safety, and security checks.Prepare for breakfast service and provide shift handovers.Follow emergency procedures, including fire evacuations.What We OfferAccess to the Employee Assistance Program with Hospitality ActionInstant pay access through EarlyPayEnhanced Maternity & Paternity leaveUp to £1,500 Referral Bonus50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friendsA birthday gift and Long Service RecognitionDiscounts on hundreds of retailers and experiences via Reward GatewayCycle to Work SchemeAbout YouYou’re responsible, reliable, and have a keen eye for detailsWell-organised and able to learn systems and audits for overnightHave the ability to work alone when night managers are off1-2 years of experience as a Night Porter/ Auditor in a hotel or hospitality settingAt Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.Join us and be part of a community that’s warm, genuine, and full of life.Please note, we cannot take applications from overseas or those that require sponsorship