NOC Engineer (Remote – Southeast Asia)

DescriptionTango is a successful, marketleader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years.The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans and monetize their talents.Tango live stream was founded in 2018 and is powered by 350+ global employees operating in a culture of growth, learning, and success!The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”.The best way to describe Tango's work style is not to use the word “impossible”. And we believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).We’re expanding our Network Operations Center (NOC) to support 24×7 global coverage and ensure continuous platform stability.This role will cover Warsaw’s night shift (02:00–10:00 CET / 07:00–15:00 local) from India or Southeast Asia (Vietnam / Thailand / Bali) as part of Tango’s global follow-the-sun model. It is NOT a position for relocation to any of our offices - you should operate from Southeast Asia.You’ll be the first line of defense for production systems, working closely with SRE and SOC teams to maintain reliability, observability, and incident response excellence.Do you want to join the party?ResponsibilitiesBe the first line of defense for production: work closely with L1 Support to quickly assess incident severity and business impact.Keep our systems healthy and users happy by using advanced monitoring and alerting tools to detect anomalies early and prevent outages before they happen.Dive deep into code, databases, logs, and traces to diagnose, troubleshoot, and mitigate production issues — resolving major incidents in record time.Drive clear and effective communication: escalate incidents to the right teams and ensure rapid resolution.Keep knowledge alive: maintain and grow our Runbook library and NOC knowledge base so the team is always prepared.Continuously improve: analyze system observability, reliability, and recovery time, and turn findings into concrete backlog improvements.Take ownership: lead the incident management and incident review processes.Execute operational and security requests following established SRE&SOC runbooks, contributing to both stability and safety.Grow through projects: each team member owns individual projects where they can develop expertise, showcase skills, and deliver meaningful improvements to production systems.RequirementsCommand of Russian and English language is mandatory3+ years of experience in application monitoring or production support.Familiarity with Prometheus, Grafana, Datadog, and integrations with Slack/Incident.io.Basic knowledge of Kubernetes, Terraform, Spinnaker.Strong communication, problem-solving, and collaboration skills.Intermediate English (spoken & written), with the ability to communicate clearly and confidently.Strong time management and multitasking skills — you can keep calm and effective even under pressure.Ability to follow step-by-step run-books while also thinking critically to resolve issues when blockers arise.Experience working with service-based applications.Nice to HaveHands-on production support in public cloud environments (GCP, AWS, Azure).1+ years of Linux administration experience (or a strong desire to build it).Strong interest in automation, telemetry, and reliability improvement.What We OfferWork in a globally distributed NOC/SRE environment with modern tools and strong collaboration.A culture that values ownership, innovation, and continuous improvement.Competitive compensation (contract via Deel / Remote / Upwork, paid monthly in USD).Opportunities for personal growth through project ownership and mentorship.If this sounds like you, apply and help empower live entertainers and creators to build independent businesses around their live talents.