Ocean Export Co-ordinator

Job DescriptionScopeCo - ordination and execution of customer orders in accordance with their requirements and / or procedures based on PSA BDP Ethics.Responsibilities Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients Effectively manage Ocean Export LCL and FCL shipments from start to finish Prepare and process all export documentation including Bills of Lading, Commercial and Certificates of Origin. Ensure all documentation complies with customer, carrier, & regulatory requirements. Follow SOP's and update accordingly Submitting VGM through CNS & Destin8 Prepare and complete full export documentation and sending prealerts within set KPI Ensure compliance with export control regulations inlcuding AMS / ACI / ISF Sending EDI bookings and SI to carriers FCL and LCL Quotations upon request Manage multiple shipments simultaneously, ensuring accuracy & adherence to deadlines Resolve any issues related to documentation, cargo readiness, delays, or carrier disputes. Non-conformance reporting in accordance with the KPI’s. Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies Meeting financial end of month deadlines both accruals and sales invoicesAuthorities Authorised to perform responsibilities autonomously, using initiative to escalate any material impact to the business, as appropriate. Identify any opportunities for improvements in overall service quality and business safety.Job RequirementsQualifications / Experience +3 years of detailed experience of logistics and forwarding operations/regulations and documentation Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding. Computer literacy with Microsoft Software applications and /or other market leading software applications.