Ocean Freight Forwarder

Welcome to Rhenus!The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side. What you will do:Prepare and manage shipping documentation, commercial invoices, and customs or regulatory forms, ensuring accuracy and complianceHandle booking requests from customers or internal teams, confirming space with carriers and applying current rates based on shipment requirementsPlan and coordinate international shipments, ensuring proper consolidation and routing of cargo according to company and customer instructionsStay in constant communication with shipping lines, overseas offices, and destination teams to track shipments, manage delays, and handle special delivery needsBuild strong working relationships with key service providers such as shipping lines, trucking companies, and customs brokers to ensure smooth operationsSupport customers throughout the shipping process, providing updates, resolving issues, and ensuring a positive experience that meets our service standards Skills and Experience:At least 2 years of hands-on experience in operational roles within import and export forwarding processesFluent in both Hungarian and English - written and spokenStrong customer service orientation with the ability to handle client needs efficiently and professionallyExcellent interpersonal and communication skills, you're a good listener and a clear, concise communicatorHighly organized and proactive, with a strong attention to detail and follow-through What You can expect:Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.Great Team: It's truly the people that make the difference - and with us you'll join the best team around.Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.