Ocean Planning Associate

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.What you’ll do:Coordinate day-to-day shipment assignments and operations with internal and external stakeholders. Regular communication with local partners and carriersRun FMT (our internal Fulfillment Management Tool) twice daily to assign schedules to shipments for Execution team to place bookings on with carriersMaintain FMT data including allocation, sailing schedules, cut-off dates, etcExecute pre-bookings, support/hypercare trial shipment and submit rollover list if necessaryCreate best practices, work on function enhancements, do automation study and provide feedback to tech/engineering teamsConduct data analysis on utilization and forecasts vs allocationManage and resolve exceptions and escalations through the operations process in a timely manner based on agreed SLA’sBuild and develop local carrier relationships including coverage of carrier meetings, performance metrics, market intelligence collection (extraloader plans, omissions and blank sailings)Work with the Ocean Procurement and Allocation & Yield on allocation planning and escalation handling. Manage hard allocation and give feedback to Allocation & Yield on requirements. Prepare forecasts and request soft allocation to match surplus demand in order to secure space for our clientsOptimize through net revenue steering and deadfreight performance managementMonitor performance on OTE and other relevant metricsWork on continuous process improvementsAdditional projects and duties as assignedWhat you’ll need:BA/BS degree with a strong track record of successMinimum 2 years of experience at a startup, top consulting firm, an NVOCC pricing, procurement or operations team or in a supply-chain role, hands on experience of Transpacific trade is a plusExcellent communication, interpersonal, and organizational skillsAn obsession with client happiness. You succeed when they succeedNext-level attention to detailCourage to challenge the status quo when logic and reason require it. See something broken? Fix it!The intellectual horsepower to become an expert on international trade in a matter of weeksA mastery of email communication. You keep the inbox at zeroCommitment to Equal OpportunityAt Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.