Office Manager

Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on their own websites and through hundreds of marketplaces. Pattern works with some of the most recognized brands such as Thorne, Naturelo, Marshall, Nutricost, MegaFood, TIGI, Hair Burst and Sage and it ranks among the top 5 Amazon sellers globally. Pattern is expanding and we are looking an Office Manager to join the team.The Office Manager is responsible for creating a safe and inviting office area. They primarily are responsible for answering phone calls, managing conference rooms, greeting visitors and employees, and aiding in other administrative tasks.Essential Duties And ResponsibilitiesWelcome and host visitorsCreate and maintain a safe, clean, and inviting reception areaPrepare office spaces and conference rooms as neededAnswer, screen, and forward incoming phone callsOrganise and schedule appointmentsTrack office supply inventory and engage new suppliersReceive all incoming mail and packagesManage executive and conference room calendarsCollaborate with building manager regarding events, culture, and other issuesAssists other departments with clerical needsWhat do I need to thrive in this role?A High School Diploma or GEDExperience in an administrative support role Positive attitude and friendly demeanorExceptional attention to detailOutstanding verbal and written communication skillsExcellent computer literacy, including Microsoft Office productsSelf-motivation, amazing organizational skills, and ability to multitaskWe Are Looking For Individuals Who AreGame Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.Team of Doers - Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.What is the hiring process?An initial phone interview with Pattern’s talent acquisition teamA video interview with a hiring managerA 2 nd stage video interview with a presentationA final interview with the MENA General ManagerWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.